The crew
D
active
In-App Assistant
Deckhand
Ask anything. Get the work done, right there.
“Ask me anything on the platform. I pull the data and do the work right there with you.”
The job
Deckhand is the operator’s assistant inside FreightWake. Ask a question in plain language and Deckhand pulls the live data, answers, and can take action with you — proposing the change, showing you exactly what it will do, and waiting for your okay.
Works most with
TThe operator
Deckhand works shoulder-to-shoulder with the human, on demand.
Ada LovelaceFor anything bigger than a task, Deckhand points you to Ada.
A little more
Every crew needs a deckhand — the one who knows where everything is and lends a hand wherever it’s needed. This one lives one click away on every page, turning “how do I…” into done.




